Shipping Policy
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order has shipped.
Shipping Rates & Delivery
We offer free shipping on all orders over $50 within the United States.
Standard shipping: 5–8 business days
Expedited shipping: 2–3 business days (rates calculated at checkout)
International Shipping
We ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a tracking number by email. You can also track your order at Track Your Order.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at contact@turstein.com and we will make it right.