Business Transparency

Turstein is a U.K.-based ecommerce retailer specializing in professional-grade tools and equipment for commercial, industrial, and individual customers.

Business Name: Turstein
Legal Operator: Skyrocket Sales LLP
Country of Operation: United Kingdom

Turstein is owned and operated by  Skyrocket Sales LLP, a registered U.K. company. All sales, customer service operations, billing, and fulfillment for purchases made on Turstein.com are managed by Skyrocket Sales LLP.

Fulfillment and Administrative Address:
27 Old Gloucester Street,
LONDON,
WC1N 3AX,
UNITED KINGDOM

This address is used for business for fulfillment and administrative operations.

Customer Support:
Email: contact@turstein.com

Customer Service Hours:
Monday – Friday, 9:00 AM – 5:00 PM (Central Time)

Customers may contact Turstein by phone or email for questions related to orders, shipping, returns, warranties, or general inquiries. We are committed to providing responsive, human customer support.

Order Fulfillment & Shipping:
Orders placed on Turstein.com are fulfilled from within the United Kingdom. Estimated shipping times and delivery details are clearly disclosed during checkout and in our Shipping Policy.

Policies & Consumer Protections:
Turstein maintains clear and accessible policies regarding shipping, returns, refunds, privacy, and terms of service. These policies are publicly available on our website and apply to all customers equally.